The following are current known issues with Watchman Monitoring, and/or the Monitoring Client for the Mac, Windows or Linux platform. This article is periodically updated as issues are discovered and resolved.
Watchman Monitoring Server
- No known issues at this time.
Monitoring Client
Mac
Carbon Copy Cloner Version 6 may report incomplete backups
- Version 6 of Carbon Copy Cloner has changed the logging for tasks resulting in the potential for the CCC Plugin to report backups as incomplete.
Intermittent Time Machine Warnings
- Time Machine plugin generates false warnings due to incorrect reports in the Time Machine log.
- Produces random “your Mac hasn’t been backed up in XX days” with a really large number of days. On next backup all is good and Watchman Monitoring reports correctly.
Safari Extensions in macOS 10.14
- Reporting of rogue Safari Extensions (Malware)
- Apple has included
~/Library/Safari
as data covered by Privacy Preferences Policy Control. Currently, our agent is denied from inspecting Safari extensions, and as such we will not see malware which is installed as a Safari Extension. We’re investigating options, but currently do not have an eta on if/when a fix can be implemented.
- Apple has included
Monitoring Client Preference Pane: Filemaker Server Plugin Settings
- Monitoring Client Preference Pane closes with the error, Preferences Error when inputing fmsadmin password for the Filemaker Server Plugin Settings.
- The password will need to be set using the following command:
sudo defaults write /var/root/Library/MonitoringClient/PluginSupport/check_filemaker_server_settings FMServerPassword "SERVERPASSWORD"
ReplaceSERVERPASSWORD
with the actual password. - Learn more here.
- The password will need to be set using the following command:
Windows
Autoupdate on older clients
- Windows Monitoring Client Agents lower than 1.0.3 may not properly autoupdate. Resolution can be found in this article manual update instructions.
Linux
- No known issues at this time.
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