Known Issues

Installation on macOS Ventura

• Installation of Watchman Monitoring on to a computer running macOS Ventura (macOS 13) a dialog will be shown regarding "Background Items Added". This is expected behavior with macOS Ventura and later.

RunTool icon in Full Disk Access

• With Watchman Monitoring Mac Client version 7.1 the RunTool will be shown under the Full Disk Access setting. This is expected behavior with all versions of macOS that display Full Disk Access permissions

Intermittent Time Machine Warnings

• Time Machine plugin generates false warnings due to incorrect reports in the Time Machine log.
  • Produces random “your Mac hasn’t been backed up in XX days” with a really large number of days. On next backup all is good and Watchman Monitoring reports correctly.

Safari Extensions in macOS 10.14

• Reporting of rogue Safari Extensions (Malware)
  • Apple has included ~/Library/Safari as data covered by Privacy Preferences Policy Control. Currently, our agent is denied from inspecting Safari extensions, and as such we will not see malware which is installed as a Safari Extension. We’re investigating options, but currently do not have an eta on if/when a fix can be implemented.

Monitoring Client Preference Pane: Filemaker Server Plugin Settings

• Monitoring Client Preference Pane closes with the error, Preferences Error when inputing fmsadmin password for the Filemaker Server Plugin Settings.
  • The password will need to be set using the following command:
    
    sudo defaults write /var/root/Library/MonitoringClient/PluginSupport/check_filemaker_server_settings FMServerPassword "SERVERPASSWORD" Replace SERVERPASSWORD with the actual password.
  • Learn more here.

Autoupdate on older clients

• Windows Monitoring Client Agents lower than 1.0.3 may not properly autoupdate. Resolution can be found in this article manual update instructions.

• No known issues at this time.