For Zendesk with subscriptions that allow installation of Public Zendesk Apps, the iframe app can bring the Watchman Monitoring Dashboard right to agents' fingertips.
The iFrame app has five setup questions, the iFrame URL below will have to be adjusted to match your Watchman Monitoring subdomain.
Watchman Monitoring Dashboard
https://[ your subdomain ].monitoringclient.com/computers/search?filter=truecomputer_status=has_issuecommit=Search
Inactive Icon URL
Hover Icon URL
Selected Icon URL
Enable ZAF SDK support? Can be unchecked.
Setups before April 2015 may need to adjust the URL to get the right search results.
Watchman Monitoring has published our own Zendesk App
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