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    Bag of Holding - A place to store snippets and screen shots for features not finished.

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    Watchman Monitoring Support
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    Beacon Reporting

    Beacon Reporting can be enabled for the computer, and the Alert Interval at which you would like to receive offline reports (Daily or Hourly) can be set here.

    Beacon Reporting

    Beacon Reporting can be enabled for the computer, and the Alert Interval at which you would like to receive offline reports (Daily or Hourly) can be set here.

    Windows

    Windows Control Panel

    Windows Monitoring Client Control Panel > Disable Auto-update

    Disable Auto-update by unchecking Report the status every __ hours

    ConnectWise

    ConnectWise API Documentation can be found here.

    Open the Windows-native ConnectWise Internet Client and login.

    ConnectWise Internet Client

    Login to your ConnectWise account.

    Click on the API Keys tab.

    Click the API Key tab.

    If API Keys tab is not visible, click on gear icon and add API Keys to Visible Tabs.

    Click the + (plus sign) to add a new API Key.

    Add a New API key.

    Give the API a description and click the Save button (floppy disk icon).

    Assign a name and click Save

    Be sure to copy your Public and Private Keys for use later in the setup process.

    Public API Key

    Reference Email

    Warnings When Upgrading your Zendesk integration

    Watchman Monitoring will verify settings in your Zendesk. You will be shown a warning and instruction to correct your Zendesk settings.

    Please address the following items:To prevent unexpected messages to end users, disable "Also send a welcome email…" in your Zendesk Admin: Zendesk Agent -> Settings -> Customer .

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