Integration with BlueSky for Remote Support

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Bluesky is a remote support tool offered by Mac-MSP, and allows direct, unattended access to enrolled OS X computers.

When both Bluesky and Watchman Monitoring are installed, the Watchman Monitoring Dashboard will automatically display Bluesky VNC, SSH, and SCP buttons, allowing one-click access MacAdmins to access who are authorized to access the remote computer.

BlueSky integration SNV SSH SCP Buttons

Controlling BlueSky URLs

Controlling BlueSky URLs

Many MSPs will use a common admin name across all end-users. Entering a name in "Default BlueSky User Account" will use this as a default username in BlueSky URLs, unless one is entered on a computer's record directly.

Set a BlueSky user on a computer's record directly in the Edit tab

Set a BlueSky user on a computer's record directly in the Edit tab

Prevent the BlueSky admin from prompting for both username and password by pre-filling the username on a computer's record.


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