Enable Beacon for Immediate Offline Reporting for a Computer

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Beacon Reporting allows for alerting on the availability of computers. An alert is triggered when a particular computer goes offline for the specified duration of time. Beacon Reporting is ideal for computers that require high-availability.

Enabling Beacon Reporting

Enable Beacon Reporting on a computer by navigating to the Computer Overview.

Computer Overview Summary

Click on the Edit tab, and scroll down to Beacon Reporting.

Computer Overview > Edit

Beacon Reporting

Beacon Reporting can be enabled for the computer by sliding the switch to On. Set the Minutes allowed before the computer is considered offline which is the interval after which the computer is considered to be offline.

Beacon Reporting

Beacon Reporting will not appear on the computer record until it checks in after the initial setting. Having the computer check for updates will allow for Beacon Reporting to start immediately.

Beacon Alerts

When a computer is considered to be offline for the time segment selected for Beacon Reporting, an email alert will be sent.

Subscribers with a ticketing integration will have a ticket generated in their integrated ticketing system.

Tickets will not be cleared automatically, if the computer comes back on-line, and should be closed once resolved to allow future alerts.

Example Beacon Alert Email

Beacon Reporting allows for advanced reporting when a computer goes offline for a specified amount of time. Beacon reporting is ideal for computers that require high-availability such as servers and other critical systems.


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