Changing a User Permissions
From your Dashboard, navigate to Settings > Users.
Click the Actions menu for the User to edit, and select Edit.
Edit User Information
Edit Contact Info (First Name, Last Name and/or Email Address).
Edit Permissions for the User including Role, Can Edit Contact Menu, and Can Access Billing.
See User Permissions in the Watchman Monitoring Server Dashboard for more details on User Permission Levels.
Finally, Update the User or Update the User and Send a Password Reset Request to the email specified.