Autotask has the ability to provide a link back to the computer record for a computer (installed product in Autotask) to its associated record in your Watchman Monitoring Dashboard. The following steps will allow the configuration of LiveLinks for Watchman Monitoring.
The LiveLinks permission must be enabled for your Autotask account in order to proceed with this configuration. LiveLinks are not enabled by default, and system administrators do not have default access. Confirm you have the required permissions by selecting the Autotask menu menu in the top left hand corner. You should see a link labeled LiveLinks Designer.