As computers report to the Watchman Monitoring server for the first time, a record is created to store their history and inventory data.
To ensure that issues do not go unnoticed due to lack of reporting, the Watchman Monitoring server generates a daily report of computer records which have not been updated as expected. This report is set to seven days by default.
There are a number of reasons why this report may not be appropriate for all computers. The following options allow an Admin or Employee level user to mute this report.
Daily Missing Emails
Duplicate Computer Records
Computers may report as missing because they have had the Watchman Monitoring Monitoring Client rekeyed due to a move or reassignment of the computer. When Watchman Monitoring detects a duplicate record, the record will be highlighted, and a View Duplicates button will be displayed.
Administrators of a given subscription can set the default reporting options at:
Rarely Used Computers
For computers which are rarely used, the interval can be adjusted, or disabled, by unchecking the "Alert if missing" in the edit tab of that computer's overview page.
Vacation or Temporarily Out Of Service
For computers which are normally in use, but which are going to be off for a known period of time, the Ignore Missing Until will prevent the computer from being listed in the daily report until a specified date.
Old Computer Records
Note that computer records which are left in place after a computer has reported Remote or Manual removal will not show up in the daily report, but would show as "Missing" in the Dashboard.