The following instructions are for setting up views to organize Watchman Monitoring Alert Tickets, and separate Watchman Monitoring tickets from other tickets.
Create a Watchman Monitoring View
Click on the sprocket in the lower left corner.
Under MANAGE click on Views
In the Upper right corner, click on add view.
Build Your View to look like this:
Optionally, you could create views for each Plugin by adding a condition for the Ticket Tag to include the plugin tag:
If you create individual plugin views, consider adding a Catch-All view without this Plugin parameter. Watchman Monitoring continually adds plugins, and you would not want to miss an alert due to filtering your view(s).
Another option is a view by Watchman Monitoring Group by adding a condition to include or exclude a specific group or groups.
Click Create View
Create Non-Watchman Monitoring View
The following will help your create a view of tickets not created by Watchman Monitoring.
In the Upper right corner, click on add view.
Build Your View to look like this:
Click Create View
Example Zendesk View Layout
Clicking on the Views icon will show you your available views.
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