Customizing the notifications user from Watchman Monitoring in your Zendesk allows messages and alerts from Watchman Monitoring to represent your branding when forwarding alerts to users. The following instructions will assist in locating the notifications user in your Zendesk and modify its display.
Configuring the Notifications User
Click on the Search icon in the upper left of your Zendesk Administration Panel and search for notifications@monitoringclient.com
Click on Users then Click the notifications@monitoringclient.com User.
You can click in the notifications@monitoringclient.com field and change this to a friendly name.
Click on the Organization.
Customize the Orginization to your Branding.
Now messages and alerts from Watchman Monitoring will represent your branding when forwarding alerts to users.
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