Integrations

Addigy

• Integration with Addigy

Apple Business Manager

• Apple Business Manager Integration

Autotask

• Autotask Plugin Status Updates
• Autotask: Ticketing and Asset Tracking Integration
• Configuring the Autotask Extension Callout
• Creating LiveLinks from Autotask to Watchman Monitoring
• Integration with Autotask

Bluesky

• Integration with BlueSky for Remote Support

Bomgar

• Bomgar Integration

ConnectWise

• ConnectWise API Callback Configuration
• ConnectWise: Creating a ConnectWise API key.
• ConnectWise: Ticketing and Asset Tracking Integration

FileWave

• FileWave support in Watchman Monitoring

GSX

• Warranty Updater Tool Configuration for GSX AppleCare Expirations

Google Workspace/ChromeOS Device Monitoring

• Google Workspace Integration - ChromeOS Device Monitoring

HaloPSA

• HaloPSA Integration

IT Glue

• IT Glue Integration

Jamf Pro

• Integration with Jamf Pro

LANrev

• Integrating Watchman Monitoring with LANrev (formerly Absolute Manage)

LogMeIn

• LogMeIn Integration

Monkey Box

• Integration with Monkey Box for password and configuration management

Other World Computing

• Other World Computing Product links

PopClip

• Use PopClip to open URI links

Portadi

• Integration with Portadi Cloud Access

RepairShopr

• RepairShopr: Ticketing and Asset Tracking

ScreenConnect

• ConnectWise Control (ScreenConnect) Integration

SimpleHelp

• SimpleHelp Integration

Solarwinds Mac-MSP

• Mac-MSP Gruntwork Boot Disk Verification Plugin
• Mac-MSP Gruntwork Clam-AV Log Plugin
• Mac-MSP Gruntwork Memory Test Plugin
• Mac-MSP Gruntwork Secondary Volume Repair Plugin

TeamViewer

• Setting Up TeamViewer in the Contact Menu
• TeamViewer Integration

VNC

• Adding VNC links to computers

Web Help Desk

• Add a Client Record link to Web Help Desk

Webhooks Integration

• Webhook Integration

Zendesk

• About the Zendesk App by Watchman Monitoring
• Alert from Zendesk: "Zendesk login detected from a new device"
• Integration with Zendesk for ticket management
• Notes about merging Zendesk tickets
• Setting up the Zendesk iframe - sidebar app
• Using Zendesk Triggers with Watchman Monitoring
• Watchman Alert Response Macros for ZenDesk
• Zendesk - Change Requester Workflow
• Zendesk - Configuring the Notifications User
• Zendesk - Create Macros for Uniform Alert Responses
• Zendesk - Preparing for Private Ticket Creation
• Zendesk - Using Custom Views to Organize Watchman Monitoring Tickets
• Zendesk Automation to Reopen an Unanswered ticket in 7 days
• Zendesk integration best-practices
• Zendesk is no longer clearing ticket mute for closed tickets
• Zendesk: Close Tickets With Only A Keyboard
• Zendesk: Update Ticket Status via Tags
• Zendesk: Working with Group Tags
• Zendesk: Working with Plugin Tags

Zentral

• Zentral Integration