PDF Reports Frequently Asked Questions
Frequently Asked Questions
What size image do we need for the PDF header? {#WhatSizeImageDoWeNeedForThePdfHeader?}
Images must be at least 130 pixels tall, or 450 pixels wide. Images which are larger will be scaled down proportionally.
Do I need to pay for custom branding again? {#DoINeedToPayForCustomBrandingAgain?}
No, but we do need you to fill out our form & supply the image for the PDF Reports.
Why can’t we reuse an existing image? {#WhyCan’tWeReuseAnExistingImage?}
Images previously supplied are generally designed to work on a dark background, this image will be used for print.
If I don’t have Custom Branding, can I add a custom logo to my report? {#IfIDon’tHaveCustomBranding,CanIAddACustomLogoToMyReport?}
You will need to purchase Custom Branding to enable this feature.
Can I have multiple Custom Logos for my PDF Reports? {#CanIHaveMultipleCustomLogosForMyPdfReports?}
No. We only allow for one logo per account for PDF Reports.
How Can I Share a PDF Report? {#HowCanIShareAPdfReport?}
We recommmend downloading the PDF Report and then attaching to an email and or sharing via normal document sharing methods.