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Mac monitoring

Backups, encryption and hardware health, on the platform we started with in 2010.

Windows monitoring

BitLocker, backup failures, SMART warnings and blue screens, alongside your RMM.

Linux monitoring

Ubuntu, Debian and RHEL-family hosts in the same dashboard as the rest.

ChromeOS monitoring

Chromebooks synced from Google Workspace, with no agent to install.

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  1. Documentation
  2. /
  3. Settings

Settings

API

  • API Access: How To Get Client Status Information

Account

  • About Reference Email Addresses for Computers and Groups
  • Changing Your Account Name
  • Changing your Subdomain
  • Customizing the Monitoring Client Preference Pane and Control Panel
  • Dashboard Color Theme
  • Date and Time Preferences
  • Reference Email Best Practices

Billing

  • Billing Overview
  • Billing Statements
  • Changing Ownership of a Watchman Monitoring Account
  • Do Subscribers charge for the Watchman Monitoring service?
  • How do we cancel our subscription?
  • Not For Resale Accounts
  • Plans, Pricing and Billing
  • Subscriptions offered by Watchman Monitoring
  • What Counts towards your Subscription
  • Which payment methods are accepted?
  • Wire Transfers are not accepted.

Branding

  • Custom Branding your Watchman Monitoring account
  • If the custom branding is updated, do existing clients still show the old logo?
  • PDF Reports Frequently Asked Questions
  • What is Custom Branding and how much does it cost?

CSV Templates

  • CSV Export Templates Overview

Emails

  • About the Daily Missing Report
  • About the Daily Open Issue Warnings Summary
  • About the Monitoring Notification Emails
  • About the Plain Text Email option
  • Changing between Plain Text and HTML emails
  • Computer Demographic Alert Notifications
  • Configuring Gmail's WebMail As Default Mail Client
  • Configuring email alerts for ticketing systems

PDF Reports

  • Enabling PDFs to display in your browser
  • PDF Report Settings

Profile

  • Changing Owners Email Address
  • How can I refer Watchman Monitoring?
  • Setting Up A Managed Account
  • Setting up Authy for Two-factor Authentication
  • Two-factor Authentication: Lost or Changed Device
  • Watchman Monitoring Account Preference Settings

Security

  • Configuring Centrify for Single Sign On
  • Configuring Google OAuth2 for Single Sign On
  • Configuring Office 365 OAuth2 for Single Sign On
  • Configuring SAML for ADFS
  • Configuring SAML for Single Sign-on
  • Configuring SSO as a Google SAML App
  • HIPAA Compliance and Watchman Monitoring
  • How is information secured?
  • Single Sign-on (SSO) and Two Factor Authentication Options
  • Supported SAML Authentication Providers
  • Two-factor Authentication options in Watchman Monitoring

Users

  • Changing User Permissions in the Watchman Monitoring Server Dashboard
  • Creating New Users in the Dashboard
  • User Permissions in the Watchman Monitoring Server Dashboard
  • Viewing User Last Login Date & Time
  • Why am I always prompted for Two-factor Authentication at login?

What is Custom Branding and how much does it cost?

Custom Branding is a paid add-on that puts your logo and name on the Contact Menu, installers and reports. For pricing, email [email protected]. To see how it works and how to request it, read Custom Branding your Watchman Monitoring account.

Still stuck?

Email [email protected] and a human will read it, or ask the community.

Last updated 1 December 2023.

Watchman Monitoring

Trusted monitoring since 2010. Privately owned, not backed by private equity.

Monitoring Client LLC
5960 S Land Park Dr #1045
Sacramento, CA 95822
[email protected]

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